QuickTel
 

 

Engineering Services

Business Unit
The main goal of the unit is to offer telecommunication engineering services and technical support not only for our company products but for other companies products and for different customers all over the MENA region.

QuickTel has the capabilities of implementing large projects through out its resources:
  • Strong Qualified managers who are MBA and PMP certified.
  • Large number of well-trained and qualified engineers and technicians.
  • Very strong subcontractors data base, and outsourcing system.
  • QuickTel possesses all the needed tools and equipments to complete different types of projects (Spectrum analyzers, E1 testers ...).
  • Our teams have very good experience in customer handling, satisfaction and can easily communicate with different types of customers.

The engineering services Unit is structured based on Matrix Orientation between functional and project Managers.

  • Core Network Implementation
  • Core Network Installation and Maintenance
  • Access System Implementation
    - Site Acquisition
    - Civil works
    - RF Planning & Optimization
    - Tower Erection
    - Power Supplying
    - Network implementation & Commissioning
  • Wireless System Installation and Maintenance
  • MSAN Services Implementation
  • MSAN Services Installation and Maintenance
 
Maintenance & Technical Support Services
    Maintenance & Technical Support Activities
  • Installation Quality Control.
  • Customer Support Request Handling.
  • Turn Key Preventive & Corrective Maintenance.
  • All systems related to the above activities are subjected to internal and external audit while the technical support system is ISO 9001: 2000 certified.
  • The Unit is committed to provide the turn Key Maintenance and technical assistance for external and internal customers.
  • Warranty and technical assistance services for More than 1,000,000 Telephone line in Egypt distributed among 12 province in upper Egypt, lower Egypt, Great Cairo and Red Sea beside the overseas projects.
  • Turn Key preventive and corrective maintenance For 345 BTS in Upper Egypt for Etisalat Network.
Installation Quality Control
The outputs of the quality check system are:
  • Guarantee the quality level and standardization of the installation process
  • Self check and acceptance prior to customer provisional acceptance
  • Support the evaluation system for all field engineers